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Customer Success & Support jobs in the US

206 openings in customer success & support at Morgan Stanley, Harvey, Robinhood and MongoDB and more. Updated November 4, 5:17 AM ET.

  • 206openings
  • 69new since yesterday
  • $142,000typical pay midpoint
  • 19%remote
  • Divisional Strategy & Support Associate

    JPMorgan Chase

    As a Divisional Strategy & Support Associate in Business Banking, you will play a critical role in supporting divisional leadership through project management, communications, talent…

    • Tampa, FL; Columbus, OH
    • 5+ yrs
    New
  • Social Support Specialist I

    Coinbase

    Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply…

    • Remote, US
    • Remote
    New
  • customer experience coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Farmington, CT
    • 1+ yrs
    New Entry level
  • Senior Manager, Customer Experience Strategy & Operations

    Ramp

    This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day.

    • New York, NY; San Francisco, CA
    • Hybrid
    • $147,000–$215,000 a year
    New
  • Product Support Specialist, Eastern/Central Time

    Linear

    Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery

    • Remote, US
    • Remote
    • $95,000–$135,000 a year
    New
  • Majors Customer Success Manager

    Harvey

    As a Majors Customer Success Manager, you'll lead AI implementation, adoption and change management for Harvey's largest customers, including leading law firms, Fortune 500 companies and…

    • San Francisco, CA
    • Hybrid
    • $180,000–$210,000 a year
    New
  • Majors Customer Success Manager

    Harvey

    As a Majors Customer Success Manager, you'll lead AI implementation, adoption and change management for Harvey's largest customers, including leading law firms, Fortune 500 companies and…

    • New York, NY
    • $180,000–$210,000 a year
    New
  • Manager, Customer Success Operations

    MongoDB

    Lead a team of analytical and operational business partners that are aligned to the CS organization. Drive the operating rhythm of our business including monthly and quarterly business…

    • New York, NY
    • 5+ yrs
    New
  • Senior Customer Service Specialist

    Oracle

    Serve as the first point of contact for client incidents, service requests, and technical issues. Provide customer support through phone, ticketing, and other electronic communication…

    • Kansas City, MO; Orlando, FL +1
    • $19.09–$36.35 an hour
    New
  • Lyft Business Customer Success Associate

    Lyft

    Serve as the primary point of contact for transportation partners for all things regarding product functionality, billing, and customer service issues

    • New York, NY; San Francisco, CA
    • $28.85–$36.06 an hour
    New Entry level
  • Lyft Business Customer Success Associate

    Lyft

    Serve as the primary point of contact for transportation partners for all things regarding product functionality, billing, and customer service issues

    • San Francisco, CA; New York, NY
    • $28.85–$36.06 an hour
    New Entry level
  • Starlink Customer Success Specialist

    SpaceX

    Review assigned orders prior to system entry to confirm accuracy of products, pricing, commercial terms, contracts, and billing details

    • Redmond, WA
    • 2+ yrs
    New
  • Associate Customer Success Manager

    Atlassian

    You will join a team of collaborative CSMs and reporting to our Manager of SMB Customer Success. Everyone on the team is here to do more than just be a great CSM.

    • Salt Lake City, UT
    New
  • Customer Success Manager, DX

    Atlassian

    You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. Everyone on the team is here to do more than just be a great CSM.

    • San Francisco, CA; Austin, TX +3
    • Remote
    New
  • Senior Customer Success Manager, Mid Market

    Atlassian

    Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our…

    • Austin, TX
    • Remote
    • 8+ yrs
    New
  • Sr. Customer Success Manager - Enterprise

    ServiceNow

    The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater…

    • San Diego, CA
    • Hybrid
    • 7+ yrs
    New
  • Customer Success Manager, Mid Market - Moveworks

    ServiceNow

    The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater…

    • San Diego, CA
    • Hybrid
    • 5+ yrs
    New
  • Registered Client Service Associate

    Morgan Stanley

    Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key…

    • Aventura, FL
    New
  • Registered Client Service Associate

    Morgan Stanley

    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis.

    • Conshohocken, PA
    New
  • Client Service Associate

    Morgan Stanley

    Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care.

    • Virginia Beach, VA
    • $35,360–$90,000 a year
    New
  • Registered Client Service Associate

    Morgan Stanley

    Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care.

    • Sarasota, FL
    New
  • Registered Client Service Associate

    Morgan Stanley

    Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key…

    • Poughkeepsie, NY
    • $35,360–$90,000 a year
    New
  • Sr Customer Success Manager

    Workday

    As a pivotal member of the revenue organization, the Customer Success Manager (CSM) acts as the primary advocate for our customers, bridging internal teams to streamline success.

    • Atlanta, GA; Frisco, TX +4
    • $113,800–$170,800 a year
    New
  • System Support Specialist

    Leidos

    Assist with the setup and delivery of end-user services, including mobile devices, printers, and computer equipment, following established procedures and guidance from senior technicians.

    • Huntsville, AL
    • $30–$35.52 an hour
    New
  • Production Support Specialist II - 3rd Shift

    Caterpillar

    Caterpillar is looking for candidates that want to build a career. You have a lot to offer, so we offer a commitment in return to you as a professional – and as a person.

    • Sanford, NC
    • $24–$30.30 an hour
    New
  • Customer Service Specialist (Remote)

    Baxter

    As an RGA Back Office Specialist, you will serve as a key contributor to the successful execution of Baxter's Return Goods Authorization (RGA) operations.

    • Remote, US
    • Remote
    • $43,200–$59,400 a year
    New
  • Manager, Customer Experience - Encompass Third Party

    Thermo Fisher Scientific

    Lead the team in managing CapEx and Prepayment requirements while maintaining ownership of the end-to-end Third Party customer experience, from quoting and order placement through order…

    • Pittsburgh, PA
    • Hybrid
    • 5+ yrs
    New
  • Help Desk Analyst I (External Support)

    Elevance Health

    The Help Desk Analyst I is responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within…

    • Nashville, TN
    • 1+ yrs
    New Entry level
  • Customer Care Representative I

    Elevance Health

    Hours : You will be assigned a shift between 8 AM and 6:00 PM Eastern time. Please adjust for your time zone. Training hours may vary.

    • Latham, NY; Atlanta, GA +1
    • $16.89–$25.33 an hour
    New
  • Customer Success Manager - Public Sector

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • McLean, VA
    • $123,100–$186,300 a year
    New
  • Customer Success Manager

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • Denver, CO
    • Remote
    • $123,100–$186,300 a year
    New
  • Sr Expert, Enterprise Support- Enterprise Field Support Specialist in Washing D.C

    T-Mobile

    The Sr Expert, Enterprise Business Care will serve as a vital member of the business customer support team, taking ownership for the day-to-day needs of our business customers, as well as…

    • Washington
    • $22.15–$39.96 an hour
    New
  • Customer Experience Customer Success Specialist (Remote)

    Cisco

    Lead adoption strategy for large, strategic customers with complex enterprise deployments. Create and evolve Technical Adoption Plans (TAPs) that align with customer goals, renewal…

    • Rtp, NC; San Jose, CA
    • Hybrid
    • $140,200–$190,600 a year
    New
  • customer experience coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Sugar Land, TX
    • $14–$14.50 an hour
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Salem, NH
    • $16–$16.50 an hour
    New Entry level
  • customer experience coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Rapid City, SD
    • $14.50–$15 an hour
    New Entry level
  • Customer Experience Coordinator - Part-Time

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Westford, MA
    • $17.25–$17.75 an hour
    New Entry level
  • Part Time Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Hutchinson, KS
    • $13.50–$14 an hour
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Fremont, NE
    • $16–$16.50 an hour
    New Entry level
  • FULL TIME TEMPORARY CUSTOMER SERVICE LEAD

    TJX Companies

    Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and…

    • Chambersburg, PA
    • $13.25–$13.75 an hour
    New
  • Systems Services and Support Analyst

    Fidelity Investments

    We are looking for a highly motivated individual to support our Asset Management Quantitative Research and Investments (QRI) business and technology teams.

    • Merrimack, NH
    New
  • Markets Support Analyst

    Bank of America

    Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has…

    • Jacksonville, FL
    • 1+ yrs
    New Entry level
  • Litigation Operations Support Analyst - Attachments

    Bank of America

    Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has…

    • Phoenix, AZ; Newark, NJ
    New
  • Customer Service & Support Manager - Premium Service

    PNC

    As a Customer Service & Support Manager, you will lead a team responsible for delivering exceptional client experiences while driving operational excellence across a complex, multi-channel…

    • Remote, US
    • Remote
    • $77,000–$171,500 a year
    New
  • Human Resource Business Partner Senior--Customer Care Center

    PNC

    We are seeking a HR Business Partner Senior who will serve as a strategic advisor to Customer Care Center leaders and help translate business strategy into forward-looking workforce and…

    • Pittsburgh, PA; Atlanta, GA +3
    • 8+ yrs
    New
  • Engine Health Management Customer Support Technician (Onsite)

    RTX

    This will include working with other internal organizations, including Programs, Engineering and Digital Technology teams to ensure business processes, infrastructure and software tools…

    • Hartford, CT
    • Entry level
    New Entry level
  • Manager, Technical Support

    Gap Inc.

    In this role, you will work in a dynamic, high paced environment focused on ensuring that our employees' end-to-end technology needs are met efficiently and effectively across distribution…

    • Remote, US
    • Remote
    New
  • Customer Service Representative

    Oscar Health

    You will report into the Member & Provider Services Team Lead.

    • Arizona, Florida
    • $19–$21 an hour
    New Entry level
  • Enterprise Customer Success Manager

    Harvey

    As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and…

    • Chicago, IL
    • Hybrid
    • $160,000–$185,000 a year
  • Enterprise Customer Success Manager

    Harvey

    As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and…

    • Dallas, TX
    • Hybrid
    • $160,000–$185,000 a year
  • BestDrive Service Tech/Mechanic

    Continental

    The Tire Service Technician position is essential to our business. This person must be able to properly dismount, mount, balance, and repair Commercial Vehicle and Medium Truck tires.

    • St. Louis, MO
    • 18+ yrs
  • Customer Success Manager

    Carta

    As a Scaled Customer Success Manager, you'll own a portfolio of 40+ accounts post-onboarding — using smart prioritisation, great tooling, and a medium-touch model to drive retention and…

    • New York, NY
    • $129,000–$144,000 a year
  • Delivery Station Customer Service Associate, DSL

    Amazon

    As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…

    • Worcester, MA
  • Technical Support, Associate

    BlackRock

    The team provides 24x7 support to C-level executives and their executive assistants, handling tasks such as installing, diagnosing, repairing, maintaining, and upgrading end-user hardware…

    • New York, NY
  • Technical Support

    CrowdStrike

    The Ideal Technical Support Engineer candidate is passionate about technology and customers. A true problem solver, the Technical Support Engineer will provide well-thought out and reliable…

    • Remote, US
    • Remote
    • $70,000–$115,000 a year
  • Classified Help Desk Manager **Sign on Bonus Potential**

    Boeing

    The Boeing Company is currently seeking a Classified Help Desk Manager to join the team in Hazelwood, MO .

    • Hazelwood, MO
    • $140,250–$189,750 a year
  • Director, Customer Service

    Abbott

    The Director, Customer Service functions in a critical senior leadership role responsible for customer experience strategy, service operations excellence, and digital transformation across…

    • United States
    • $197,300–$394,700 a year
  • Customer Care Representative I

    Elevance Health

    Hours : You will be assigned a shift between 9:30 AM and 8:00 PM Eastern time. Please adjust for your time zone.

    • Atlanta, GA; Durham, NC +4
  • Customer Success Manager, Senior Manager - Core Clouds

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • Dallas, TX; Chicago, IL +3
    • $150,100–$227,000 a year
  • Principal / Sr. Principal Customer Success Manager - Slack

    Salesforce

    Conduct maturity assessments and build Slack adoption roadmaps. Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall…

    • Atlanta, GA; Chicago, IL +2
    • $123,100–$227,000 a year

See all 206 jobs

Hiring snapshot: Customer Service across the US

USA Jobs 24 lists 206 Customer Service openings across the US today from 72 employers. 69 openings were added since yesterday. The biggest hiring locations are New York, NY (17%), San Francisco, CA (13%) and Westlake, TX (7%). Morgan Stanley (16), Harvey (15) and Robinhood (14) have the most openings. 70% of these listings publish a pay range, and the typical midpoint of a yearly range is about $142,000. Roles that state an experience level ask for a median of 5 years, and the most common band is 5–7 years. 14% are open to entry-level candidates or interns. 19% are fully remote and 15% are hybrid. The skills employers mention most are Salesforce (14%), Excel (12%), Generative AI (8%) and Apache Spark (7%). Common job titles include Customer Success Manager, Registered Client Service Associate, Customer Service Representative and Product Support Specialist.

Most requested skills

Experience asked for

  • Entry level (0–1 yrs)21%
  • 2–4 years29%
  • 5–7 years33%
  • 8+ years17%

Worked out by USA Jobs 24 from 206 live openings on employers' own careers sites, November 4, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.

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