Summary written by USA Jobs 24 from Leidos' advert and our data on 17,030 current US jobs. How we check every job
At a glance
Leidos is hiring a System Support Specialist in Huntsville, AL. It is a full-time role in Customer Success & Support, asking for at least 4 years of experience, first listed on November 4. The advertised pay is $30–$35.52 an hour. The description mentions ServiceNow. Leidos has 149 other openings in the US, 8 of them in Huntsville, AL.
How the pay compares
Leidos advertises $30 to $35.52 an hour, a midpoint of $32.76 an hour. Where an offer lands in a range usually depends on experience and on the exact location. That is higher than about 84% of the 44 customer service jobs across the US that publish an hourly rate on USA Jobs 24, where the typical midpoint is $23.15 an hour. At 40 hours a week all year, $32.76 an hour comes to about $68,000 before tax. Convert other hourly rates To see roughly what this leaves after federal and Alabama tax, try our take-home pay calculator.
Skills in this advert
How often each skill named in this advert appears across the 206 customer service jobs we list today.
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Before you apply
- Check it is still open. We found this job on Leidos' Workday site on November 4 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Huntsville, AL. If you would need to move, ask whether relocation help is offered.
- Match the experience. The advert asks for at least 4 years of experience. If you are a little short, a close match on the skills in the advert can still win an interview.
- Tailor your resume. Use the advert's own words, such as ServiceNow, wherever they are true for you. Our resume guide shows how.
- Know your number. Decide the lowest offer you would accept before the first call. Our salary negotiation guide explains how to ask for more.
- Apply only through Leidos' own site. Our Apply button goes straight to Leidos' Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Leidos
Leidos has 150 openings on USA Jobs 24 today across 32 states. Most are in software & IT (84), engineering & mfg (10) and operations (9). The biggest locations are Bethesda, MD (15), Huntsville, AL (9) and San Diego, CA (9). 9% of them are remote, 4% are open to entry-level candidates and 100% show pay. We collect Leidos' jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Leidos' own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from LeidosHide the advert462 words
The Digital Sector at Leidos currently has an opening for an Entry-Level System Support Specialist to work in our Huntsville, AL office. This is an exciting opportunity to apply your technical skills and experience while supporting the NASA End-user Services and Technologies (NEST) Contract mission, providing end-user computing device services at Marshall Space Flight Center (MSFC).
PRIMARY RESPONSIBILITIES:
- Assist with the setup and delivery of end-user services, including mobile devices, printers, and computer equipment, following established procedures and guidance from senior technicians.
- Provide basic technical support for end-user hardware, software, and device-related issues, troubleshooting common problems and escalating issues requiring additional technical expertise.
- Interact with NASA customers and contractors to provide basic information and assistance with NEST services, ensuring a positive customer service experience.
- Perform initial identification and basic troubleshooting of system issues using established procedures, escalating unresolved problems and incidents to senior-level technicians.
- Assist with documenting, tracking, and escalating third-party software and network-related issues to the appropriate technical support teams.
- Support the fulfillment of end-user hardware and software requests, ensuring accurate documentation and adherence to established service processes.
BASIC QUALIFICATIONS:
- High School Diploma or equivalent.
- 4 years of Information Technology (IT) support experience.
- Strong written and verbal communication skills, with the ability to interact professionally with customers and team members.
- Experience providing technical support for current versions of the Windows operating system.
- Experience providing technical support for current versions of macOS.
PREFERRED QUALIFICATIONS:
- Knowledge of and experience with the NASA desktop computing environment and software suite.
- Experience using ServiceNow to manage incidents and service requests.
CLEARANCE REQUIREMENTS:
- U.S. Citizenship is required.
- Ability to obtain and maintain a Public Trust.
The salary for this position is approximately $30.00 - $35.52 an hour. The actual hourly rate is based on location.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
November 3, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
USA Jobs 24 copied this listing from Leidos' official careers site on November 4, 2026 and checked it again November 4, 5:17 AM ET. Leidos will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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