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Customer Service jobs in Boston, MA
Massachusetts
9 openings in customer success & support in Boston, MA, from Benchling, Workday, Datadog and Harvey. Updated November 4, 5:17 AM ET.
- 9openings
- 2new since yesterday
- $139,000typical pay midpoint
- 11%remote
Sr Customer Success Manager
Workday
As a pivotal member of the revenue organization, the Customer Success Manager (CSM) acts as the primary advocate for our customers, bridging internal teams to streamline success.
- Atlanta, GA; Frisco, TX +4
- $113,800–$170,800 a year
NewSr Customer Success Manager
Workday
Our Customer Success Managers work directly with customers to enhance their overall user experience with Workday.
- Boston, MA; New York, NY
- $119,500–$179,300 a year
Associate Customer Success Manager - Boston
Datadog
Identify and qualify opportunities to expand small customers existing Datadog footprint. Successfully execute full sales cycle for identified upsell opportunities with concentrated book of…
- Boston, MA
- $68,000–$90,000 a year
Enterprise Customer Success Manager - Boston/New York
Datadog
Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate…
- Boston, MA; New York, NY
- $90,000–$120,000 a year
Mid-Market Customer Success Manager (LATAM - Portuguese Speaking)
Harvey
As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.
- New York, NY; Dallas, TX +3
- Hybrid
- $125,000–$145,000 a year
Senior Director of Enablement
Toast
Own the Enablement vision, strategy and operating model across Learning Design, Knowledge Content Management, Customer Training and Certification, and Internal Enablement functions.
- Boston, MA
- Remote
- $222,000–$355,000 a year
Leader, Account Management
Benchling
Benchling is seeking an Account Management Leader with a background in Life Sciences and enterprise SaaS. This role is an exciting blend of team management and strategic leadership.
- San Francisco, CA; Boston, MA
- Hybrid
- $157,000–$220,000 a year
Leader, Product Support
Benchling
The Support Team Leader will lead our customer support presence in close collaboration with our Global Support Leadership Team and our CX Leadership Team.
- Boston, MA
- Hybrid
- $127,000–$150,000 a year
Product Support Analyst
Benchling
To be successful in this role, you must have the ability to quickly develop a deep understanding of our products, our customers, their science, and their R&D processes.
- Boston, MA
- Hybrid
- $73,000–$90,000 a year
Hiring snapshot: Customer Service in Boston, MA
USA Jobs 24 lists 9 Customer Service openings in Boston, MA today from 5 employers. 2 openings were added since yesterday. Benchling (3), Workday (2) and Datadog (2) have the most openings. 100% of these listings publish a pay range, and the typical midpoint of a yearly range is about $139,000. Roles that state an experience level ask for a median of 8 years, and the most common band is 8+ years. 11% are fully remote and 44% are hybrid. The skills employers mention most are Salesforce (33%), Generative AI (22%), Oracle (11%) and SAP (11%).
Worked out by USA Jobs 24 from 9 live openings on employers' own careers sites, November 4, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.