Summary written by USA Jobs 24 from Coinbase's advert and our data on 17,030 current US jobs. How we check every job
At a glance
Coinbase is hiring a Social Support Specialist I in Remote, US. It is a full-time fully remote role in Customer Success & Support, first listed on November 4. The description mentions Generative AI. Coinbase has 99 other openings in the US. Across all employers on USA Jobs 24 there are 206 Customer Service openings in the US today; the typical one asks for 5 years and advertises about $142,000 a year at the midpoint.
How the pay compares
Coinbase has not published pay for this job, or we could not find it in the advert. Of the 206 customer service jobs across the US on USA Jobs 24, 70% show pay, and the typical yearly midpoint among them is $142,000. That gives you a fair starting point when the subject comes up.
Skills in this advert
How often each skill named in this advert appears across the 206 customer service jobs we list today.
Paste your resume and this advert into our resume match tool to see which of these words your resume already covers.
Before you apply
- Check it is still open. We found this job on Coinbase's Greenhouse site on November 4 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check where you can work from. This job is listed as remote. Many US employers can only hire remote staff in states where they run payroll, so look for a list of states in the advert below.
- Tailor your resume. Use the advert's own words, such as Generative AI, wherever they are true for you. Our resume guide shows how.
- Apply only through Coinbase's own site. Our Apply button goes straight to Coinbase's Greenhouse page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Coinbase
Coinbase has 100 openings on USA Jobs 24 today. Most are in software & IT (42), product & design (10) and data & AI (10). 100% of them are remote, 17% are open to entry-level candidates and 98% show pay. We collect Coinbase's jobs every day straight from its own careers system (Greenhouse), never from job boards or agencies.
The employer's advert
This is Coinbase's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from CoinbaseHide the advert293 words
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
Requirements:
- Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view thetutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
USA Jobs 24 copied this listing from Coinbase's official careers site on November 4, 2026 and checked it again November 4, 5:17 AM ET. Coinbase will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
Something wrong with this listing? Tell us and we will look into it.
Get customer service jobs you can do from home by email
Similar customer service jobs
Divisional Strategy & Support Associate
JPMorgan Chase
As a Divisional Strategy & Support Associate in Business Banking, you will play a critical role in supporting divisional leadership through project management, communications, talent…
- Tampa, FL; Columbus, OH
- 5+ yrs
Newcustomer experience coordinator
TJX Companies
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
- Farmington, CT
- 1+ yrs
New Entry levelSenior Manager, Customer Experience Strategy & Operations
Ramp
This role will own the strategy and ops teams that are making that transition a reality while still delivering 24/7/365 support for our 85,000+ customers every day.
- New York, NY; San Francisco, CA
- Hybrid
- $147,000–$215,000 a year
NewProduct Support Specialist, Eastern/Central Time
Linear
Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- Remote, US
- Remote
- $95,000–$135,000 a year
NewMajors Customer Success Manager
Harvey
As a Majors Customer Success Manager, you'll lead AI implementation, adoption and change management for Harvey's largest customers, including leading law firms, Fortune 500 companies and…
- San Francisco, CA
- Hybrid
- $180,000–$210,000 a year
New