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Customer Service jobs in Chicago, IL
Illinois
13 openings in customer success & support in Chicago, IL, from Harvey, Salesforce, Robinhood and Samsara. Updated November 4, 5:17 AM ET.
- 13openings
- 5new since yesterday
- $144,000typical pay midpoint
- 15%remote
Enterprise Customer Success Manager
Harvey
As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and…
- Chicago, IL
- Hybrid
- $160,000–$185,000 a year
Customer Success Manager, Senior Manager - Core Clouds
Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.
- Dallas, TX; Chicago, IL +3
- $150,100–$227,000 a year
Principal / Sr. Principal Customer Success Manager - Slack
Salesforce
Conduct maturity assessments and build Slack adoption roadmaps. Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall…
- Atlanta, GA; Chicago, IL +2
- $123,100–$227,000 a year
Customer Success Manager (Informatica)
Salesforce
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
- Indianapolis, IN; Chicago, IL +2
- $99,400–$186,300 a year
Manager, Learning & Certification Architecture
Harvey
We're hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale.
- Chicago, IL
- Hybrid
- $140,000–$180,000 a year
AV Tech Support Analyst - Chicago - 6481744
Accenture
We run the daily IT operations ranging from workstation support, AV support, network infrastructure, and in-office video conference technology support.
- Chicago, IL
- $23.13–$49.57 an hour
Entry levelMid-Market Customer Success Manager (LATAM - Portuguese Speaking)
Harvey
As a Customer Success Manager you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at both law firms and in-house teams.
- New York, NY; Dallas, TX +3
- Hybrid
- $125,000–$145,000 a year
Overnight Customer Experience Representative, Advanced Services
Robinhood
Support key initiatives aimed at improving customer experience metrics (ASAT, QA) by collaborating with cross-functional teams.
- Chicago, IL; Denver, CO +1
- $34–$40 an hour
Overnight Customer Experience Representative, Concierge
Robinhood
Provide exceptional support to high-value clients by resolving complex issues efficiently, while demonstrating empathy and a deep understanding of their needs.
- Denver, CO; Westlake, TX +1
- $34–$46 an hour
Overnight Customer Experience Representative, Brokerage Services
Robinhood
Delivering an outstanding customer experience for customers through phone, email, and chat channels. Driving continuous improvement to delight customers by acting as the voice of the…
- Denver, CO; Westlake, TX +1
- $28.10–$33 an hour
Senior Scaled Customer Education Specialist
Samsara
Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding through advanced product adoption
- Chicago, IL
- Remote
- $80,623–$121,950 a year
Senior Product Training Specialist
Samsara
Build, deliver and facilitate cohort-based one:many programs for customers, guiding groups through structured learning journeys from onboarding through advanced product adoption
- Chicago, IL
- Remote
- $80,623–$121,950 a year
Senior Customer Success Manager
MongoDB
Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices.
- Chicago, IL
- $97,000–$190,000 a year
Hiring snapshot: Customer Service in Chicago, IL
USA Jobs 24 lists 13 Customer Service openings in Chicago, IL today from 6 employers. 5 openings were added since yesterday. Harvey (3), Salesforce (3) and Robinhood (3) have the most openings. 100% of these listings publish a pay range, and the typical midpoint of a yearly range is about $144,000. Roles that state an experience level ask for a median of 3 years, and the most common band is 2–4 years. 8% are open to entry-level candidates or interns. 15% are fully remote and 23% are hybrid. The skills employers mention most are Salesforce (23%), Apache Spark (23%), Generative AI (15%) and ETL (8%). Common job titles include Customer Success Manager and Overnight Customer Experience Representative.
Worked out by USA Jobs 24 from 13 live openings on employers' own careers sites, November 4, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.