Summary written by USA Jobs 24 from Stryker's advert and our data on 17,030 current US jobs. How we check every job
At a glance
Stryker is hiring a Senior Customer Service Representative - Hybrid in Irvine, CA. It is a full-time role in Customer Success & Support, first listed on November 1. The description mentions Salesforce and SAP. Stryker has 99 other openings in the US, 5 of them in Irvine, CA.
How the pay compares
Stryker has not published pay for this job, or we could not find it in the advert. Of the 44 customer service jobs in California on USA Jobs 24, 82% show pay, and the typical yearly midpoint among them is $160,000. That gives you a fair starting point when the subject comes up. California has a pay transparency law that requires most employers to give a pay range for jobs there, so it is reasonable to ask the recruiter for it.
Skills in this advert
How often each skill named in this advert appears across the 206 customer service jobs we list today. Salesforce is the most widely requested (14% of jobs), while SAP is the least common (4%). Widely requested skills are what employers expect as a baseline; rarer ones show what is special about this job.
Paste your resume and this advert into our resume match tool to see which of these words your resume already covers.
Before you apply
- Check it is still open. We found this job on Stryker's Workday site on November 1 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Irvine, CA. If you would need to move, ask whether relocation help is offered.
- Tailor your resume. Use the advert's own words, such as Salesforce and SAP, wherever they are true for you. Our resume guide shows how.
- Apply only through Stryker's own site. Our Apply button goes straight to Stryker's Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Stryker
Stryker has 100 openings on USA Jobs 24 today across 31 states. Most are in sales & BD (27), HR & talent (19) and software & IT (11). The biggest locations are Portage, MI (11), San Jose, CA (6) and Irvine, CA (6). 3% of them are remote, 12% are open to entry-level candidates and 29% show pay. We collect Stryker's jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Stryker's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from StrykerHide the advert400 words
Schedule:
- Monday – Friday, 8:30am – 5pm
- Overtime based on business needs
What you will do
The Customer Service Representative serves as the primary point of contact for customers before and after sales, supporting the sales team by fostering strong client relationships that directly impact service and product revenue. This role involves handling customer inquiries, coordinating with internal departments to resolve issues related to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities.
- Serve as a liaison for internal and external customers, answering calls and processing email requests with professionalism and accuracy
- Place and process product orders while partnering with the Warehouse and Logistics team to ensure timely distribution
- Build and maintain strong relationships with customers and the field sales team by providing accurate and complete product information
- Perform data entry in Salesforce and ensure all order and customer records are up to date
- Meet required KPIs, including purchase order processing, call handling, and email response times
- Follow up on customer inquiries and support improvements in communication, workflow, and process guidelines
- Collaborate with the customer service team and escalate issues to supervisors or managers as needed
- Ensure compliance with all medical device regulatory requirements and perform additional duties as assigned
What you need
Required
- High School Diploma or GED
- Three (3) years’ relevant work experience
Preferred
- Experience as account representative; order entry; SAP
- Medical Device Experience
$26.55 - $35.91 USD Hourly
Travel Percentage: 0%Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
USA Jobs 24 copied this listing from Stryker's official careers site on November 1, 2026 and checked it again November 4, 5:17 AM ET. Stryker will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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