Summary written by USA Jobs 24 from Danaher's advert and our data on 17,030 current US jobs. How we check every job
At a glance
Danaher is hiring a Customer Experience Specialist in Marlborough, MA. It is a full-time role in Customer Success & Support, asking for at least 1 year of experience, first listed on November 1. The advertised pay is $25–$28 an hour. The description mentions Salesforce, Excel and Oracle. Danaher has 99 other openings in the US, 7 of them in Marlborough, MA.
How the pay compares
Danaher advertises $25 to $28 an hour, a midpoint of $26.50 an hour. Where an offer lands in a range usually depends on experience and on the exact location. That is higher than about 55% of the 44 customer service jobs across the US that publish an hourly rate on USA Jobs 24, where the typical midpoint is $23.15 an hour. At 40 hours a week all year, $26.50 an hour comes to about $55,000 before tax. Convert other hourly rates To see roughly what this leaves after federal and Massachusetts tax, try our take-home pay calculator.
Skills in this advert
How often each skill named in this advert appears across the 206 customer service jobs we list today. Salesforce is the most widely requested (14% of jobs), while Oracle is the least common (1%). Widely requested skills are what employers expect as a baseline; rarer ones show what is special about this job.
Paste your resume and this advert into our resume match tool to see which of these words your resume already covers.
Before you apply
- Check it is still open. We found this job on Danaher's Workday site on November 1 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check the location works for you. This role is based in Marlborough, MA. If you would need to move, ask whether relocation help is offered.
- Entry-level friendly. The advert is open to people early in their career. Our guide to entry-level jobs covers what to put on a first resume.
- Tailor your resume. Use the advert's own words, such as Salesforce, Excel and Oracle, wherever they are true for you. Our resume guide shows how.
- Know your number. Decide the lowest offer you would accept before the first call. Our salary negotiation guide explains how to ask for more.
- Apply only through Danaher's own site. Our Apply button goes straight to Danaher's Workday page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at Danaher
Danaher has 100 openings on USA Jobs 24 today across 29 states. Most are in engineering & mfg (24), software & IT (18) and sales & BD (12). The biggest locations are Timonium, MD (10), Marlborough, MA (8) and Boston, MA (8). 1% of them are remote, 11% are open to entry-level candidates and 76% show pay. We collect Danaher's jobs every day straight from its own careers system (Workday), never from job boards or agencies.
The employer's advert
This is Danaher's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from DanaherHide the advert699 words
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Customer Experience Specialist for Cytiva is responsible for working with our expert Service Delivery team of dedicated employees across the Americas. Responsible for dispatching of work to field service through the use of Salesforce.
This position reports to the Service Center Manager and is part of the Equipment Service Center located in Marlborough, MA and will be an onsite role.
What you will do:
- Provide excellent customer service for customers, both internal and external.
- Opening of service requests, dispatching & scheduling corrective repairs/preventative maintenance work orders in a timely manner
- Establish and maintain effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams
Who you are:
- High School Diploma or GED
- At least 1 year of experience in Customer Service and/or Call Center environment
- Proficient in MS Office (Excel, Word, Outlook, Microsoft Teams)
It would be a plus if you also possess previous experience in:
- Proficient in Salesforce & Oracle, and is comfortable switching between the different systems
- Dispatching experience
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The hourly range for this role is $25.00 - $28.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.
USA Jobs 24 copied this listing from Danaher's official careers site on November 1, 2026 and checked it again November 4, 5:17 AM ET. Danaher will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
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