Workday Certified AMS HCM Service Manager

We Are:

The Advanced Technology Centers (ATCs) are the engine for reinvention in our clients' transformation journey. Powered by more than 255,000 people across 24 countries, ATCs provide our clients with seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make a tremendous impact in solving our clients' business problems by leveraging innovation, intelligence, industry insights, new IT, and emerging technology skills. As the global environment continues to evolve at a rapid pace, our clients face increasingly complex challenges and need us more than ever. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people.

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to deep industry knowledge, the latest Gen AI solutions, and technology expertise from around the world.

For our people, it provides an opportunity to shape truly boundaryless career paths within a highly collaborative team of experts who learn from one another while solving some of our clients' most complex challenges.

You Are:

Help HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world. To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level. Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team.

As a Workday Application Management Services (AMS) HCM Service Manager your primary responsibilities may include:

• Oversee multiple functional work streams/domains on a Workday application management services (AMS) engagement (e.g., function as the overall Lead for the engagement).
• Manage on and off-shore functional teams.
• Lead the AMS engagement driving towards decisions and recommending best practices related to Workday functionality including, but not limited to: Core HCM, Benefits, Talent and Performance, Recruiting, Learning, Payroll, Absence, Time Tracking, Security, and Reporting.
• Identify strategies, risks, and options, recommend approaches and mitigations to meet client/functional requirements.
• Troubleshoot production break-fixes from triage through resolution.
• Implement enhancements and new features from discovery through deployment.
• Lead, mentor, counsel, and manage performance of project staff.
• Serve as a single point of contact for the client and provide direction to resources to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated.
• Advise clients on industry standards and leading practices.
• Demonstrate design options using prototyping.
• Understand and apply Workday and Accenture methodologies.
• Provide the client with status updates and keep them apprised of overall project status.
• Maintain responsibility for performance, cost, scope, schedule, quality, and appropriate business requirements.
• Assist as needed in the sales process including scoping projects and estimating efforts to complete the implementation.
• Demonstrate strong client and stakeholder management to achieve project objectives.
• Ensure the client takes advantage of Workday best practices.
• Identify opportunities to enhance operational efficiencies and execute optimization projects.
• Support innovation through the creation of new industry leading methods and assets.

This is a hybrid role and will require three days per week in the office. Hiring locations: Nashville, TN; Dallas, TX or Atlanta, GA.

Here's what you need:

• Existing and up to date Workday HCM Partner Certification
• Minimum 4+ years of hands-on experience delivering Workday implementations with a certified Workday implementer including experience managing cross functional teams
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years of work experience)

Bonus points if:

• 1+ years implementing Workday in a Lead role
• Active Workday Core HCM certification plus at least one certification in another Workday functional module (e.g., Recruiting, Advance Compensation, Benefits)
• Workday Project Management Certification
• HR knowledge and HR Technology experience in Workday, SAP, Oracle, or similar ERP technologies (preferably cloud based)
• Demonstrated commitment and achievement to delivery excellence and client relationship management
• Demonstrated understanding of the cross functional dependencies and impact to conversion and integrations
• Ability to handle multiple tasks concurrently and meet deadlines, despite conflicting demands

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 12/04/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $94,400 to $266,300
Colorado $94,400 to $230,000
Connecticut $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maine $80,400 to $196,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York $87,400 to $266,300
New Jersey $100,500 to $266,300
Ohio $87,400 to $213,000
Virginia $87,400 to $245,000
Washington $100,500 to $245,000

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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