Technical Service Representative I

Position Summary:

This position provides regional technical and biological support for Zoetis poultry vaccine application business in broiler, broiler/breeder, turkey, and layer hatcheries in the United States. Although broad in scope, the primary customer focus is poultry companies that utilize Embrex Inovoject in ovo vaccination devices. The representative is expected to provide device training on operation and technique, monitoring operations and devices data, and measuring of the vaccination devices and supporting processes, and provide detailed effective feedback to ensure that customers both internal and external are operating at peak efficacy.

Position Responsibilities:

• Oversee the execution and integrity of processes surrounding in ovo vaccination within an assigned territory.
• Respond to customer needs utilizing appropriate tools from a suite of value added services (training, embryo staging, microbial evaluations, post hatch necropsy, egg crack assessments, site of injection studies, and cell viability studies)
• Utilize available data and territory information to derive a plan of improvement for operational success of assigned area.
• Provide regular feedback of customer derived information evaluating our services and other pertinent client/vendor information to US Sales & Service management. Initiate changes where appropriate.
• Support other Zoetis products and species as required.

Education & Experience:

• Minimum of a bachelor's degree in Poultry Science, Animal Science or related field and 4 years' experience in a hatchery or related field is required.
• Graduate degree is not required but would be well utilized as this position as it requires scientific and technical skills.

Technical Skills Requirements:

• Exceptional verbal and written communication skills
• Ability to present and comfortable with public speaking in small crowds, as well as one- on-one conversations
• Ability to efficiently manage time
• Ability to work independently and be self-motivated
• Ability to manage trials and the supporting data and communicate findings
• Applied biological knowledge of hatchery operations
• Effectively utilize a computer and Microsoft Office programs (Outlook, PowerPoint, Excel, Word)
• Ability to present to large customer groups or at conferences
• Bilingual (English and Spanish) preferred but not required

Physical Position Requirements:

• 
  Ability to travel >60% primarily in the U.S
• Operate in field working environment (poultry hatchery, feed mill, grow-out) and home office working conditions
• Position location should be in general proximity to were hatcheries and poultry production are located.
• Preferably Northeast – Delmarva or PA) area
• Majority of work is done in a hatchery where exposure to a potentially hazardous environment is possible.
• Heat and humidity above average is common
• Available for unsocial work hours
• Required to lift more than 25 pounds

Full timeRegularColleague

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Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.