Supply Chain Lead, Amazon Key

As a Supply Chain Lead within the Smart TDR (STDR) Program, you will own end-to-end supply chain planning and execution for Amazon's Smart Trailer Dock and Retrieval technology deployment across the NA fulfillment network. You will have a holistic view of material procurement, vendor operations, and installation logistics across NASC, DC, and CH networks — and be integral in driving large-scale initiatives in material cost optimization, vendor management, PO reconciliation, and installation capacity planning. With a deployment target spanning thousands of doors across multiple networks and fiscal years, there will rarely be a perfect solution — it will be up to you to make data-driven decisions and manage complex vendor and cross-functional stakeholder relationships while planning and executing within a rapidly evolving program.

The Supply Chain Lead will work in a fast-paced, ambiguous environment — coordinating across hardware engineering, installation vendors, field operations, finance, and procurement teams — and communicate business conditions and program decisions effectively across multiple levels, from vendor field technicians to Amazon Directors and VPs. In this role, you will seek out supply chain gaps, dive deep into PO and invoice data, earn trust of partner teams, and deliver results that influence program-level financial outcomes. This role blends short-term execution (weekly install schedules, PO tracking, vendor invoicing) with long-term strategic planning (cost-per-door optimization, vendor negotiation strategy, surplus disposition), requiring quick decision-making with incomplete data while also thinking big about the network-wide deployment roadmap. The end goal is to answer the question: how do we deploy STDR technology across Amazon's network faster, at lower cost per door, with zero material waste, and without impacting site operations.

Key job responsibilities
Key Job Responsibilities
Demonstrate strong customer focus and ownership of program-level supply chain outcomes
Own end-to-end material planning: demand forecasting against install targets, PO management, vendor coordination, and surplus reconciliation
Drive cross-network PO visibility and reconciliation across NASC, DC, CH, and Pilot programs — ensuring single source of truth for spend and utilization
Lead vendor negotiations (panel sub-vendors, contract manufacturers, GDO suppliers) to optimize cost, manage surplus, and maintain strategic relationships
Identify, prioritize, and implement processes to eliminate supply chain defects — including PO deduplication, invoicing gaps, and untracked cross-network procurement
Execute thorough root cause analysis on cost variances and deliver data-backed recommendations to senior leadership
Own programmatic execution at both detailed (weekly PO tracking, invoice validation) and strategic levels (cost-per-door targets, multi-year material strategy)
Successfully operate and influence in a cross-functional capacity across hardware, operations, finance, and procurement
Data mine by leveraging SQL/Python to drive key business decisions on material utilization, surplus disposition, and cost optimization
Basic Qualifications
5+ years of program or project management experience
5+ years of supply chain experience, preferably in hardware deployment, construction, or technology installation programs
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Experience managing vendor relationships and purchase order lifecycles at scale

Basic qualifications

- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

Preferred qualifications

- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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