Staff Software Engineer, Orders

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

On the Orders POS Team, our mission is to provide a state of the art platform for processing and synchronizing changes to orders that enables Toast to build complex and customizable workflows for our customers.

As a Staff Software Engineer on this team, you’ll play a key role in designing and implementing new features, evolving our architecture and tooling to ensure efficient high-quality delivery, and working with many other Toast R&D teams to bring high-visibility product experiences to life, ensuring that over 1 billion order changes per week across over 200,000 customers are processed quickly and accurately.

A day in the life (Responsibilities)

• Lead the design and delivery of significant capabilities on Toast's Orders platform that span multiple teams, from the cloud to the point of sale
• Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable software within Toast’s POS applications
• Drive architectural decisions for correctness, performance, and scale; author and review technical designs within and beyond the team
• Provide design feedback and participate in code reviews to ensure implementations meet requirements
• Align the technical vision and roadmap for the Orders platform with Toast's strategy
• Be a domain expert for order processing and synchronization, and the go-to partner for teams whose products build on orders
• Advocate for best coding practices to raise the bar for you, your team, and the company
• Mentor and provide technical guidance to other team members and raise the engineering bar across the team and the broader Orders organization.

What you'll need to thrive (Requirements)

• 8+ years of experience with Object Oriented Languages like Java or Kotlin
• Track record of delivering significant platform capabilities across multiple teams in large engineering organizations
• A mix of mobile and backend development expertise, focused on distributed systems problems at high scale in large codebases
• Deep understanding of automated testing, quality, and SDLC best practices, with a history of shipping reliable apps, microservices, and libraries to production
• Experience delivering high-quality, reliable apps or libraries to production
• Expertise with modern API technologies (e.g. REST, GraphQL), including schema design, evolution, and versioning across many consumers
• Experience owning business-critical services in production: leading incident response and driving long-term reliability improvements
• Excellent cross-team communication skills on complex technical topics
• Hands-on experience with AI-assisted development tools (e.g. Claude, Cursor, MCP servers)
• Passionate about technology and learning new things.
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$193,000—$309,000 USD

Zone B

$168,000—$269,000 USD

Zone C

$151,000—$242,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.