Summary written by USA Jobs 24 from ServiceNow's advert and our data on 17,030 current US jobs. How we check every job
At a glance
ServiceNow is hiring a Sr CRM Account Executive - Federal in Washington. It is a full-time fully remote role in Sales & Business Development, asking for at least 7 years of experience, first listed on November 1. The advertised pay is $139,400–$188,000 a year. ServiceNow has 99 other openings in the US. Across all employers on USA Jobs 24 there are 1,517 Sales & BD openings in the US today; the typical one asks for 5 years and advertises about $167,000 a year at the midpoint.
How the pay compares
ServiceNow advertises $139,400 to $188,000 a year, a midpoint of $163,700 a year. Where an offer lands in a range usually depends on experience and on the exact location. That is lower than about 61% of the 112 sales & BD jobs in Washington that publish a yearly rate on USA Jobs 24, where the typical midpoint is $182,000 a year. To see roughly what this leaves after federal and Washington tax, try our take-home pay calculator.
Before you apply
- Check it is still open. We found this job on ServiceNow's SmartRecruiters site on November 1 and checked it again November 4, 5:17 AM ET. When an employer takes a job down, we remove it at our next daily update.
- Check where you can work from. This job is listed as remote. Many US employers can only hire remote staff in states where they run payroll, so look for a list of states in the advert below.
- Match the experience. The advert asks for at least 7 years of experience. If you are a little short, a close match on the skills in the advert can still win an interview.
- Know your number. Decide the lowest offer you would accept before the first call. Our salary negotiation guide explains how to ask for more.
- Apply only through ServiceNow's own site. Our Apply button goes straight to ServiceNow's SmartRecruiters page. If anyone contacts you about this job and asks for money, gift cards or bank details, stop and check it with our scam checker. Read how to spot a fake job offer.
About hiring at ServiceNow
ServiceNow has 100 openings on USA Jobs 24 today across 15 states. Most are in software & IT (35), sales & BD (18) and data & AI (17). The biggest locations are Santa Clara, CA (28), San Diego, CA (22) and Mountain View, CA (10). 44% of them are remote, 5% are open to entry-level candidates and 82% show pay. We collect ServiceNow's jobs every day straight from its own careers system (SmartRecruiters), never from job boards or agencies.
The employer's advert
This is ServiceNow's own description of the job, copied word for word from its careers site. We have not edited it.
Show the full advert from ServiceNowHide the advert921 words
Job Description
Senior Account Executive, Federal CRM & AI
Do you have 7+ years of experience selling front-office transformation into complex, mission-driven public sector organizations? Are you ready to drive adoption of next-generation CRM and AI-powered workflow solutions across federal civilian agencies?
ServiceNow is looking for a seasoned Federal CRM Account Executive to bring deep public sector knowledge and a proven sales record within large federal departments. You will play a central role in growing the market success of ServiceNow’s CRM and AI products, positioning them as the foundation for digital transformation across the federal enterprise.
Our CRM products are built on the market-leading Now Platform, giving agencies a single, intelligent source of truth. This unified approach supports mission-critical, citizen-facing processes, from benefits and grants management to constituent inquiries, case management, and service delivery, so agencies can execute with consistent data, predictive AI, and greater operational efficiency.
What You Will Drive: CRM & AI for Mission Outcomes
Your focus will be on converting agency complexity into measurable mission value:
- Federal Civilian Territory Strategy & Execution:
- Account Management: Develop and execute a territory strategy across Federal DoW and NS agencies focused on high-value use cases such as citizen experience, intelligent service operations, and program delivery. Provide agency-specific input during account planning so target accounts and use cases align with the mission ROI of our AI-driven CRM solutions.
- Target & Validate AI/CRM Opportunities: Prospect and grow pipeline in greenfield agency programs and expand existing CRM footprints through consultative selling, including Executive Briefings, Discovery Workshops, and Use Case Pilots.
- Champion Transformational Value: Partner with account teams, systems integrators, and resellers to close net-new opportunities that help agency leaders improve program efficiency and the citizen experience.
- Sales & Team Enablement:
- Act as the Federal CRM Authority: Serve as the primary expert for federal CRM within your territory. You and your Solution Consultants will spearhead net-new initiatives and work closely with core account teams to drive front-office transformation across a broad civilian footprint.
- Accelerate Sales Cycles: Act as both player and coach, leading net-new opportunities while enabling Account Executives and Sales Development teams with foundational and advanced knowledge to identify, qualify, and accelerate CRM opportunities across agency accounts.
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 7+ years knowledge enterprise software and/or specialty solutions area to lead solution win
- Experience as a new logo hunter, Sr AE or Sr Solutions sales executive.for US Federal Agencies.
- Understanding of business sales processes
- Travel required: 30-50%
For positions in this location, we offer a base pay of $139,400 - $188,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
USA Jobs 24 copied this listing from ServiceNow's official careers site on November 1, 2026 and checked it again November 4, 5:17 AM ET. ServiceNow will never ask you to pay to apply or to buy equipment with a check they send you. If anyone does, it is a scam.
Something wrong with this listing? Tell us and we will look into it.
Get sales & BD jobs you can do from home by email
Similar sales & BD jobs
Principal Strategist, Sales & Success Strategy
Atlassian
Develop actionable GTM strategies from ideation to design, which includes conducting internal and market due diligence, utilizing relevant frameworks, and creating scalable options to…
- Seattle, WA; Mountain View, CA +1
- Remote
- 10+ yrs
NewSenior Account Executive, Enterprise - East & Central
Atlassian
Develop and implement named Account or Territory plans geared at both maximizing expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
- New York, NY
- Remote
- 6+ yrs
NewSenior Solution Consultant, Strategy Collection
Atlassian
Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
- New York, NY; San Francisco, CA +2
- Remote
- 6+ yrs
NewSales Development Representative I (Full Time) United States Splunk
Cisco
As a Sales Development Representative (SDR) within the Splunk Integrated – Public Sector Inside Sales organization, you will play a vital role in identifying, engaging, and qualifying new…
- McLean, VA; Richfield, OH
- Hybrid
- $88,900–$139,200 a year
NewNonprofit GTM Strategy Manager
Okta
Okta is looking for an entrepreneurial, data-driven Nonprofit GTM Strategy Manager to join our team. At Okta, we are building a world where anyone can safely use any technology.
- Bellevue, WA; Chicago, IL +1
- $131,000–$202,400 a year
New