Senior Director - (IC) Product Manager, AI

Working at Atlassian

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Responsibilities

Ready to shape the future of AI at scale? Join us and lead the next wave of AI innovation.

Atlassian is reimagining the future of teamwork with AI at its core. The Atlassian Teamwork Collection (TWC) is Atlassian’s all-in-one suite designed to power modern teamwork across technical and business teams. It includes Atlassian’s core collaboration tools—Jira (for planning and tracking), Confluence (for knowledge management), Loom (for asynchronous video communication), and Rovo (AI-powered teamwork agents)—into a single, integrated offering. The goal is to break down silos, reduce tool sprawl, and provide a seamless, AI-enhanced collaboration experience for organizations of any size. We seek a visionary Senior Principal, AI Product Management (IC) to redefine how millions experience our core products—setting the standard for great AI in everyday teamwork. You build products that create magic for customers and connect design, engineering, and data—turning bold ideas into elegant, AI-driven experiences that delight globally.

Why this role? You’ll lead industry-defining AI strategy, deliver category-shaping features, and amplify your impact across a world-class product portfolio—while mentoring and influencing at the highest levels. At Atlassian, you’ll join a collaborative, diverse team with the resources and reach to build what matters, plus the flexibility to work remotely or hybrid from the West Coast US or Australia as part of our Team Anywhere approach. Come build what’s next—this is your chance to define AI’s future at Atlassian and beyond. You’ll have the autonomy, resources, and executive support to drive transformative change—delivering AI experiences that empower teams, delight users, and set new standards.

What You’ll Do

• Own the Vision and Roadmap: Define and champion the end-to-end strategy for AI experiences within our core products, always starting with the north star end-state for the user and working backwards to deliver experiences that delight.

• Act as an AI Leader: Shape the overall product strategy and up-level the PM craft from an AI lens, relentlessly focusing on user-centricity—stepping into the mind of the user to articulate both customer pain and innovative solutions.

• Lead Cross-Functional Teams: Partner with engineers, designers, data scientists, and other discipline leads to deliver high-quality, elegant, and intuitive AI functionality and features.

• Accelerate AI Adoption: Work closely with existing product teams to support the integration of AI capabilities into their feature development process, ensuring alignment with AI program goals and coherence of experiences.

• Drive Alignment: Partner with central platform and other teams to align on vision, strategy, and execution plans for AI initiatives across Atlassian products.

• Measure and Iterate: Define key results (KRs) and metrics to measure the success and impact of AI features, using data-driven insights to iterate and improve.

• Champion the Customer: Meet regularly with customers to gather feedback and requirements, deeply understanding their pain points and drawing inspiration and energy from user love and advocacy.

• Stay Ahead of the Curve: Stay informed about industry trends, emerging technologies, and the competitive landscape related to AI and machine learning, leveraging this knowledge to drive meaningful innovation.

• Mentor and Guide: Act as a subject matter expert on AI technologies and methodologies, providing guidance and mentorship to team members and stakeholders.

• Communicate with Impact: Communicate effectively with stakeholders at all levels of the organization, including executive leadership, articulating complex ideas and product stories to ensure alignment and excitement.

Your Background

• 10+ years of experience in product management, with a focus on AI, machine learning, or related technologies, and a proven ability to champion user-centric, high-quality product experiences.

• Demonstrated track record of leading cross-functional teams to deliver complex software projects, iterating on functionality through experimentation, and balancing the needs of diverse user personas.

• Strong understanding of AI and machine learning concepts, with experience in applying these technologies to real-world products and solutions.

• Excellent communication and interpersonal skills, with the ability to convey complex ideas and product stories to both technical and non-technical stakeholders.

• Deep UX intuition and product sense—knowing what feels right for the product and obsessing over quality, flow, and the elegance of the user experience.

• Demonstrated ability to thrive in fast-paced environments with high levels of ambiguity, where priorities may shift rapidly and flexibility is essential for success.

Qualifications

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.