Lead Pharmacy Technician

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Lead Pharmacy Technician supports daily pharmacy operations by coordinating workflow, assisting with work assignments, training and mentoring pharmacy team members, and ensuring production goals are achieved safely and accurately. This role serves as a key resource for pharmacy operations, helping identify and resolve workflow, equipment, customer, and technical issues.

As a lead, you will work closely with supervisors and team members to maintain efficient operations, support continuous improvement, and ensure adherence to established safety, quality, security, and Standard Operating Procedures (SOPs).

Schedule: Hour are as follows : M 8:00 am-6:30 pm; T-F 10:00 am- 7:30 pm; One Saturday per month 11:30 am-8:30 pm

What You’ll Do

• Coordinate daily pharmacy workflow and assist supervisors with planning and organizing employee work assignments to meet production and service goals.
• Set up and support production operations, monitor workflow for bottlenecks, balance labor needs, and assist in resolving operational and technical issues.
• Serve as a resource for pharmacy technicians by providing training, peer mentoring, and operational support.
• Perform pharmacy and fulfillment activities as needed, including order filling, replenishment, receiving, put-away, dispensing, sorting, shipping, cycle counting, returns, and reclamation processing.
• Monitor adherence to safety, security, quality, and Standard Operating Procedures (SOPs) and communicate operational concerns to supervisors.
• Lead smaller work teams and participate in continuous improvement and 5S initiatives.
• Support development and maintenance of SOPs and work instructions.
• Serve as a point of contact for customer-related mail concerns and operational issues and assist with Specialty Tracking activities as needed.
• Provide supervisors with appropriate feedback regarding employee training and operational performance while maintaining confidentiality.
• Other duties may be assigned as needed to meet Company goals.

Basic Requirements

• Typically requires 6+ years of related experience
• High school diploma or equivalent.
• Experience working in pharmacy operations, pharmacy fulfillment, central fill, pharmaceutical distribution, or a related pharmacy technician environment.
• Experience providing team leadership, peer training, mentoring, or workflow coordination.
• Experience with pharmacy fulfillment activities such as dispensing, order filling, inventory, replenishment, receiving, shipping, or returns.
• Working knowledge of Microsoft Office applications.

Preferred Skills/Experience

• Experience in a high-volume or Central Fill Pharmacy environment.
• Pharmacy Technician certification and/or applicable state registration or licensure.
• Experience training, mentoring, or serving as a lead for pharmacy technicians.
• Experience developing or updating Standard Operating Procedures (SOPs).
• GlobalShip shipping application experience.
• Experience with continuous improvement and 5S methodology.
• Strong problem-solving, customer service, written and verbal communication skills.
• Ability to identify workflow issues and recommend appropriate solutions.

Description of Travel, In-Office and Physical Requirements

• Position works within office and temperature-controlled pharmacy/production areas.
• Ability to lift more than 30 pounds.
• Ability to stand for the majority of the assigned shift.
• Ability to perform order-filling responsibilities as operational needs require.
• Ability to work flexible hours as needed.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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