Community Engagement Professional

Become a part of our caring community

The Community Engagement Professional serves as a key connector between the organization and the communities it serves. This role is responsible for building strategic partnerships, supporting outreach initiatives, representing the organization in community settings, and utilizing data-driven strategies to improve member engagement and community impact. The position combines relationship management, public health knowledge and accurate reporting to advance health outcomes and organizational priorities.

This position is a combination remote work at home and field facing position that requires about 50% travel with a primary focus on Northeast Florida (Duval, Clay, St. Johns, Putnam, and Nassau counties)

Position Responsibilities:

• Build and maintain relationships with community-based organizations, schools, faith-based groups, coalitions, and local stakeholders to strengthen partnerships and improve member outcomes
• Represent the organization at community events, health fairs, meetings, coalitions, conferences, and stakeholder forums
• Identify opportunities for collaboration that align with organizational priorities, health outcome goals, and population health strategies
• Serve as liaison between internal teams and external partners to address community needs and improve access to services
• Support outreach strategies that increase brand awareness and member retention
• Apply knowledge of public health principles and social drivers of health to identify barriers impacting members and communities
• Monitor community trends, disparities, and emerging needs to inform outreach priorities and organizational strategy
• Create and manage a portfolio of partnerships, critical to ensuring a referral pathway for our members.
• Manage budgeted funds and resources effectively, using independent judgment to maximize impact.
• Accurately document outreach activities, events, referrals, and partnership engagement in QuickBase or other tracking systems
• Maintain accurate data entry to ensure integrity of records and reporting
• Regular travel throughout assigned region for events, presentations, coalition meetings, and community outreach activities
• Maintain working knowledge of plan benefits and Medicaid landscape
• Conduct presentations to community groups in accordance with current approved communications and marketing plans and state regulations
• Reside in the same region where they are assigned to work

Use your skills to make an impact

Required Qualifications

• Bachelor's Degree

• 1+ year experience in corporate social responsibility, community outreach, education, and/or nonprofits
• 1+ year of experience in supporting Medicaid health plans and/or underserved populations.
• Familiarity with Florida geography and culture, particularly Northeast Florida.
• Must reside in Duval, Clay, Nassau, Baker or St. Johns County.

Preferred Qualifications

• Bachelor's degree in related field and 2+ years of experience working in a community serving organization, healthcare or government program serving Medicaid beneficiaries, or vulnerable populations.
• Proficient in administration and data management systems
• Knowledge of and ability to navigate community resources
• Strong knowledge of community-based and faith-based organization operating structures, social determinates of health and health equity
• Highly confident in public setting, with strong presentation skills
• Understanding of marketing, social media and public relations and its connection to a field-based role
• Event, project and/or program management experience.

Location: Candidate is required to reside in Duval, Clay, Nassau, Baker or St. Johns County.

Work Style: Combination remote work at home and travel within the local region of Northeast Florida.

Hours/Travel: Monday through Friday 8:00 AM to 5:00 PM Eastern Time

• 50% local travel to onsite locations attending events and community meetings.
• This position must be willing to commute through surrounding counties.
• Evenings and weekends as needed to meet business needs.
• Occasional overnights.
• Leader will discuss schedule modifications as evenings, overnight and weekend needs apply.

Physical Requirements

This role routinely requires attendance at events and the independent setup, assembly, transport, operation, and teardown of event materials and equipment weighing up to 20 pounds, with or without reasonable accommodation.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$58,700 - $70,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.